Effective Date: December 3, 2025
Tvpickes (“we,” “our,” or “us”) strives to provide high-quality streaming services. This Refund Policy explains our approach to cancellations, refunds, and service issues for purchases made through tvpickes.online.
1. General Refund Policy
- All sales are final once the subscription period begins.
- Refunds are only provided in specific cases where services fail due to technical issues on our end.
- We do not provide refunds for changes of mind or user error.
2. Eligibility for Refunds
You may request a refund if:
- The service is unavailable due to technical issues not caused by your device or network.
- You experience repeated problems despite following our troubleshooting steps.
- Refund requests must be submitted within 7 days of the subscription start date.
3. How to Request a Refund
To request a refund, contact our support team with:
- Your name and email address
- Your subscription details (plan, purchase date)
- Description of the issue
Contact us via:
- Email: help@tvpickes.online
- WhatsApp: +1 (251) 901-3819
We will review your request and respond within 3 business days.
4. Refund Method
Approved refunds will be processed using the original payment method within 7–14 business days.
5. Non-Refundable Items
- Subscriptions that have already started
- Partial use of a subscription
- Free trials, promotions, or discounted offers
6. Service Interruptions
We may temporarily suspend services for maintenance or updates. These interruptions are not eligible for refunds unless they extend beyond 48 hours continuously.
7. Changes to This Policy
Tvpickes reserves the right to update this Refund Policy at any time. Updates will be posted on tvpickes.online, and your continued use of our services constitutes acceptance of the revised policy.
8. Contact Information
For refund requests or questions:
Address: 221B Kingsway Crescent, London W1A 4ZZ, United Kingdom
Email: help@tvpickes.online
WhatsApp: +1 (251) 901-3819